Consumer Satisfaction Conference — June 15 – 18, 2016 — New Orleans
CS/D&CB Call for Papers
Consumer Satisfaction/Dissatisfaction & Complaining Behavior Conference
hosted by the University of New Orleans College of Business Administration
Submit Papers or abstracts by March 15, 2016 to
Gillian Naylor, PhD
University of Nevada, Las Vegas (UNLV)
The primary objective of the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, and our biennial conference is to publish and disseminate cutting-edge research related to Consumer Outcomes such as satisfaction, loyalty and word-of-mouth. We invite research which examines constructs that serve as antecedents and/or outcomes of satisfying experiences. The journal seeks to promote theory development in these areas via reporting quantitative and/or qualitative inquiries, as well as conceptual studies within the B2C or B2B.